| Title | : | Designing for Appropriate Trust in Human-AI Interaction |
| Speaker | : | Dr. Siddharth Mehrotra (University of Amsterdam and Delft University of Technology (TU Delft)) |
| Details | : | Thu, 13 Nov, 2025 2:30 PM @ Online |
| Abstract: | : | Trust is a cornerstone of any society. Nowadays, many AI systems are being developed that have the potential to make a difference in people’s lives, from health apps to robot companions. However, to reach their potential, people need to have appropriate levels of trust in these AI systems, i.e., people should not over- or under-trust AI as it can lead to misuse and disuse. Therefore, AI systems need to understand how humans trust them and what to do to promote appropriate trust. To investigate this question, in this talk I will adopt three lenses namely: a formal, a social and an application lens to ensure a holistic exploration of appropriate human trust, drawing on formal theories, social considerations, and practical insights. At first, we will delve into the technical intricacies by understanding the logic of building appropriate trust. Second, we will study the ways in which humans interact with and rely on AI systems and finally, we will apply these findings to a real-world context of predictive policing in the Netherlands by taking a deep dive. At the end, I will very briefly introduce some of my recent works on insurance as an interaction mechanism for trust calibration, findings on what is lacking in FAccT & AIES community to understand AI trustworthiness and designing a LLM digital companion for young adult informal caregivers. |
